Have any questions or concerns, please contact us using the form below or via email at support@easytrybike.com.au.

Please check our FAQ page before contacting us in regards to general questions. If you have a product question, please see if the product description has the information before emailing us.(For bulk orders or more than eight MTBs, please contact us directly by phone or email.)

We usually respond to most emails within a business day or two, but if you don't get a response from us, check your spam.

Working Days: 9:00am-5:00 pm, Mon-Fri 

Pick-up Time: 11:00am-3:00 pm, Mon-Fri

During the epidemic, please be sure to notify us one day in advance of the demand for delivery. To ensure the safety of you and the warehouse staff, we recommend contactless pickup. Thank you for your understanding.

Address for self-pickup & Return: 105 Williams Road, Dandenong South, VIC 3175, Australia

Wholesale/Marketing: +(61)0415-111-629 or rexibike@gmail.com

Pre-sale/After-sale: support@easytrybike.com.au.

Disclaimer: By sending us your contact information, you acknowledge and agree that Easytrybike may use the information you share to communicate with you through e-mails, text messages and calls, to provide our product or service-related information and/or for promotional and marketing purposes. All information provided will be secured and processed as per our privacy policy.